Detailed Notes on Telus customer service
Detailed Notes on Telus customer service
Blog Article
If our reply solved your situation, remember to click on Take as Option to help you Some others within the Neighborhood.
These brokers Doing work versus Telus Positive aspects, instead of trying to keep the previous faithful customers they make them disappear to search for other company
Nonetheless, the top just took place. After speaking to Telus company, I wasn't proud of the system supplied and requested to be tranferred on the LOYALTY dept. She adjusted the price of the data approach but greater the price of the telephone for just a Web of -$one. WHAT A JOKE!!!
If an automatic assistant asks for the reason of one's call, mention "I would like to make payment arrangements for my mobility Monthly bill".
The TELUS group acknowledges that our operate spans several Territories and Treaty locations and we are grateful for the standard Knowledge Keepers and Elders that are with us these days, those who have absent in advance of us and also the youth that encourage us.
I'm requesting a clear breakdown of my agreement, such as all relevant reductions, and a fair resolution to the issues I’ve knowledgeable. On top of that, I ask that somebody overview the decision recordings to be aware of the lousy remedy I gained from various agents.
Payment impacting variations will require a mobile phone simply call but right before doing that, Have you ever tried the payment arrangement choices on the net?
If our reply settled your concern, you should click Settle for as Resolution to assist others during the Neighborhood.
I needed to Speak to CS these days with Chat as well as Office I want to talk to is simply out there by cellular phone. The CS on Chat arranged a simply call again at an arranged time slot. When that Office termed me later I obtained everything sorted out.
I will cancel each of the services home and cell with Telus and notify my family and friends to do so, that was the worst expertise I acquired with Telus
Thank you for the awareness to this issue. I look ahead to a prompt and satisfactory resolution.
The hours they've will not be Functioning well with my perform and caring for an aged relative hectic program. I also chatted However they advised me I really need to simply call in.
The TV sign has actually been dropped due to the fact Friday, September twenty seventh along with the technician who showed up yesterday, September 30th could not repair the situation following modifying the Tv set cable box and cable. I had been educated that the online market place Modem must be modified much too, but he didn't have it.
The TELUS group acknowledges that our operate spans lots of Territories and Treaty regions telus billing support and we're grateful for the traditional Understanding Keepers and Elders who are with us right now, whoever has gone right before us and also the youth that encourage us.
This is the significant waste of time and only makes an incredibly disappointed customer prior to they get to talk for the CSR and now the CSR has to handle an by now pressured to their limit customer.